Privacy Policy

NordAI inc. ("NordAI", "we") is committed to protecting the privacy of visitors to its website nordai.ca. This policy describes the personal information we collect, the purposes for which we use it, and your rights under Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25).

We collect the following information: • Contact form — name, email, phone (optional), company (optional) and message. This data is transmitted via Formspree and stored in our CRM system (HubSpot). • Analytics cookies — with your explicit consent, we use Google Analytics 4, Microsoft Clarity and HubSpot to measure site traffic and improve user experience. These cookies are only activated after you accept. • Essential cookies — cookies strictly necessary for the site to function (consent preferences). They do not require your consent.

Your information is used to: • Respond to your contact requests • Analyze site traffic (with consent) • Improve our services and website • Comply with legal obligations

Contact form data is retained as long as necessary to follow up on your request and for the duration of the business relationship, if applicable. Analytics data is retained according to each tool's default settings (Google Analytics: 14 months, Clarity: 13 months).

Your information is never sold. It may be shared with the following service providers necessary for the site to operate: • Formspree — form processing • Google Analytics — audience measurement (with consent) • Microsoft Clarity — behavioral analysis (with consent) • HubSpot — customer relationship management (with consent) These providers are located in the United States and Canada. Appropriate contractual measures govern data transfers.

Under Law 25, you have the right to: • Access your personal information • Have it corrected or deleted • Withdraw your consent at any time • File a complaint with Quebec's Commission d'accès à l'information To exercise these rights, contact us at contact@nordai.ca.

On your first visit, a banner allows you to accept or reject analytics cookies. You can change your preferences at any time by clicking "Manage preferences" at the bottom of the site. Rejected cookies are never activated.

For any questions about this policy: NordAI inc. 1100 Bd Guillaume-Couture, bureau 260 Saint-Romuald, QC G6W 0R8 Email: contact@nordai.ca Phone: +1-418-473-7700